Q1
What is your shipping cost?
A1: We can provide an exact quote once the details of the goods are confirmed (e.g., weight, volume, loading city, and destination city).
Q2
How can I make a payment to you?
A2: Payments can be made to us via bank transfer (T/T), Western Union, PayPal, and other methods.
Q3
When is payment due, and is monthly payment available?
A3: Payment is typically due before shipment. For large or regular shipments, we can discuss monthly payment arrangements.
Q4
Can your company arrange for factory pick-up?
A4: Yes, we can arrange Factory Pick-up in any city in China.
Q5
My supplier lacks export rights, Can you assist with exporting my goods?
A5: Yes, we can. We can procure an export license, handle customs declarations, and export the goods to you.
Q6
What are the package weight and size restrictions?
A6: For express shipments, the maximum weight per carton is 68kg, and the maximum length is 120cm. Exceeding these limits may incur additional charges. For air freight, the minimum weight is 45kg. For sea freight, the minimum volume is 1 cubic meter (cbm).