Q1Why do I need shipment inspections or factory audits?
In case of any poor quality, incorrect quantity, or unreal information from suppliers, having inspections is the most efficient way to protect buyer's rights.
Q2How to start the inspection process?
Clients can send us product information and book 2-3 days in advance. We will contact the factory to confirm the inspection details. The inspection plan and payment options will then be presented. We perform the inspection, and the client receives the detailed report within 12 hours.
Q3What information do we need to provide to begin the inspection?
We require the factory contact details, product specifications, and any special quality control requirements you may have. If you have approved samples, we can also arrange shipment based on them.
Q4What does the inspection report include?
Our written reports are highly comprehensive, featuring accurate descriptions of all defects and inconsistencies, statistical analysis based on the recognized AQL standard, and plentiful on-site pictures. A written report and original pictures are provided within 12 hours post-inspection.
Q5What payment methods are accepted?
Payment via Bank Transfer, Western Union, or Alibaba Escrow is acceptable. Please note that inspection costs need to be prepaid prior to the start of the inspection.