Q1
Can you pickup from supplier and manufacturer?
A
Yes, we can pickup from your supplier and manufacturer address.
Q2
What is volumetric weight?
A
The calculation formula of volumetric weight: volumetric weight = L (cm) x H (cm) x D (cm) : 6000. For example, when the length of a carton = 48cm, width = 45cm, height = 39cm, then the volumetric weight of this carton = 48x45x39÷6000 = 14.04kg. But please note that if it is Express service, then the factor is 5000 instead of 6000.
Q3
What is the minimum order quantity for the proxy purchasing service?
A
There is no minimum order quantity requirement. We can accept both sample orders and bulk orders, and we support mixed purchasing.
Q4
Can the purchasing agency service help with the inspection of goods? What are the inspection standards?
A
Sure! We offer professional inspection services, including appearance inspection (for any damage or defects), quantity verification, functional testing (such as power-on testing of electronic products), and packaging integrity check, etc. Customers can also provide specific inspection requirements based on product characteristics. We will strictly follow the standards and provide detailed inspection reports.
Q5
Can international express delivery services provide packaging reinforcement?
A
Sure! We offer free basic packaging reinforcement services, including bubble wrap wrapping and corner protection filling, etc. For fragile items, precision instruments and other special goods, customized wooden box packaging can be provided.
Q6
Can sensitive goods (such as power banks) be sent by express delivery?
A
Support is required. Please inform us of the category in advance. We provide compliance declaration services through special channels.