What information do you need from me to provide you with an accurate quote that will not change or have no hidden fees?
Please provide the following details to ensure we give you a precise, transparent quote:
- #1 Product name and its intended use
- #2 Number of cartons or packages
- #3 Gross weight and dimensions (including pallet details, if any)
- #4 Trade terms (e.g., EXW, FOB) if applicable
- #5 Origin and full destination address (country, city, postal code)
- #6 Cargo-ready date and desired delivery timeline
- #7 Category of goods, especially if containing liquids, magnets, batteries, or other sensitive items
- #8 Photos of the goods and packaging
- #9 Any special handling requirements—like stacking, temperature control, and insurance
Providing full details helps avoid unexpected charges or delays and allows us to propose the best-fit shipping method, service level, and accurate pricing.
What information do you need from me to provide an accurate quote with no hidden fees?
Please provide details including product name, package count, gross weight, dimensions, trade terms, origin/destination address, cargo-ready date, category of goods (especially sensitive items), photos, and any special handling requirements. Providing full details helps avoid unexpected charges or delays.
Do you charge for LCL shipments based on CBM or per kilogram (KG)?
Charges are based on whichever is greater: volume (measured in CBM) or actual weight (KG). For LCL shipments, CBM usually dictates cost because shipping charges are volume-driven. Additionally, LCL pricing often follows a "weight-or-measurement" (W/M) rule, similar to air freight. Generally, 1 CBM ≈ 1 revenue ton, and 1,000 KG ≈ 1 revenue ton.
If I use DDP service, do I still need to provide documentation like a Proforma Invoice or EIN for customs clearance?
No. Under DDP (Delivered Duty Paid), we manage customs clearance on your behalf using our importer credentials. You do not need to supply any customs invoices or identification numbers.
Do you offer collection and consolidation services from multiple suppliers?
Absolutely. We can coordinate pickup from various suppliers' factories, consolidate the goods at our warehouse, optimize packing, and ship them together. This consolidation service significantly lowers your logistics costs.
Can you mix different goods in one container (mix loading)?
Yes, especially during periods of high ocean freight rates. Our professional mixed-load solutions help clients reduce costs while maintaining efficiency.
What does your full shipping process look like?
We offer door-to-door logistics that cover: pickup from factory/warehouse, temporary storage/consolidation, mode selection (air, sea, or rail), customs clearance at origin and destination, import duties handling, and final delivery to your address. You don't need to manage any logistics steps yourself.
Leoti Logistics
